Upholstered items and mattresses must be refused on delivery for store credit. At no other time may upholstered items or mattresses be returned.
Special ordered items returned that are not normally displayed by Furniture and Mattress Warehouse will be met with a 20% restocking fee. Special orders can only be refused for store credit. No refunds.
All items picked up by customers may not be returned without prior agreement with Furniture and Mattress Warehouse.
Once an order is placed, Furniture and Mattress Warehouse will contact you via phone to discuss delivery or pick-up options. Delivery charges typically range from $59 for Holland/Zeeland to $99 for Grand Rapids. Special order items take approximately 10-14 days to arrive. A delivery date will be set once items arrive.